About

What is Gamerdium?
Gamerdium is a hella lit video game retail company focusing on "The Real Gamer Experience." That means it's run by gamers, for gamers and not a room full of suits...well...unless we're talking about Agent 47 or 007.
What are your Hours of Operation?
7 days a week 9:30am - 9:00pm (EST), text and email only from 9:30am - 2:00pm. Our online store is open 24/7/365.
What if I can't find the video game and / or product on your website? Can I place an order?
We're always adding amazing video games, accessories, and other products. Even if you don't see the game title and / or product on our website, you can still contact us to place an order or for any other gaming needs.
How long does it take to receive an order from Gamerdium?
Typically within 3-5 business days.
Is shipping free?
Typically, shipping is not free. However, shipping is FREE with a Gamerdium Subscription. (Some exclusions may apply).
Do you offer video game repair services?
Yes! Doesn't matter how old the console is: we've repaired Original NES, PSone, Sega Genesis etc., even up to newer consoles like Xbox Series X|S and PS5 Pro.
Are the repair services outsourced?
No! We repair in-house.
How long do the repairs take?
Depending on the issue, 6-10 business days. We want you to get back to gaming, but we also want to make sure it's fixed.
How can I access a refund if I want to cancel my purchase?
You can email us at gamerdium@gamerdium.com with your order number and ask to cancel.
Do you have an awesome gaming subscription exlusively through Gamerdium?
Gosh, good golly we sure do! >>> Check out each subscription level here <<< to find out how to get free games, cleanings, and even on some repairs!
Are there future plans?
We're always envisioning new experiences for our gamers. To keep up to date all things Gamerdium, be sure to like / follow / subscribe to our social media and even join our email list...if that still keeps you stoked.